Last update: 01/02/2026
This Privacy Policy applies to the services of LOOPREMIUM, including the LOOPDRAMA mobile application, the website, software, functionalities, and related services (collectively, the "Platform").
The Platform is provided and operated by LOOPDRAMA STUDIOS, Lda., with headquarters at Avenida do Atlântico, nº 16, office 2.01, Parque das Nações, 1990-019 Lisbon, registered with the Commercial Registry Office of Salvaterra de Magos, under the unique registration number and corporate entity 519 187 687 (hereinafter "LOOPREMIUM", "we" or "our").
We recognize that your privacy is important. This Policy explains how we collect, use, share, and protect your personal data, as well as your rights as a data subject, under the terms of Regulation (EU) 2016/679 (GDPR) and applicable national legislation.
This Policy applies only to data collection and processing activities carried out within our Platform. It does not apply to third-party websites/apps, even if accessed through links on the Platform. When interacting with third parties, you may provide them with personal data, subject to those third parties' own policies. We recommend that you consult their respective privacy policies.
If you do not agree with this Privacy Policy, please do not use the Platform.
We may collect personal data from the following categories:
When you use the Platform, we may automatically collect:
We process your personal data only when there is a legal basis. In particular:
Purposes: Create and manage your account; provide content; enable functionalities; process transactions; provide "coins"/rewards (if applicable).
Legal basis: Contract execution (art. 6(1)(b) GDPR) and/or legitimate interests (art. 6(1)(f)).
Purposes: Respond to requests; manage complaints; technical assistance; essential service notifications.
Legal basis: Contract execution and/or legitimate interests.
Purposes: To suggest content, organize, and present the experience in a more relevant way based on its use.
Legal basis: Legitimate interests (art. 6(1)(f) GDPR).
When required by law (e.g.: certain forms of profiling/advertising), we will request consent.
Automated decisions: LOOPDRAMA may use automated analyses for recommendations. These analyses are not used as the sole basis for decisions with legal effects or a similar significant impact. The User can manage/limit personalized recommendations in [Settings > Privacy > Personalized recommendations] (or equivalent option).
Purposes: To send promotional communications and offers (where applicable).
Legal basis: Consent (art. 6(1)(a) GDPR) or legitimate interests, according to the channel and applicable rules (including ePrivacy).
You can unsubscribe at any time in your account settings or via an "unsubscribe" link (where applicable).
Purposes: To display ads, measure effectiveness, and limit repetition.
Legal basis: Consent when required (e.g.: cookies/advertising identifiers) and/or legitimate interests for measurement and security.
The User can manage ad preferences in the device settings and/or on the Platform.
Purposes: To detect and prevent spam, fraud, misuse; protect accounts; ensure technical and legal integrity.
Legal basis: Legitimate interests and/or legal obligation.
Purposes: Compliance with legal obligations; responding to legitimate orders; litigation management; audits; corporate operations (e.g.: mergers).
Legal basis: Legal obligation (art. 6(1)(c) GDPR) and/or legitimate interests.
Purposes: To improve performance, stability, and quality; develop and test functionalities; aggregated statistics.
Legal basis: Legitimate interests. Whenever possible, we use aggregated/anonymized data.
We do not sell your personal data. We only share it when necessary, and with adequate safeguards, in the following situations:
Ex.: sharing content for social networks, when the User chooses this option.
We work with partners who provide us with services such as:
These providers process data only under our instructions and under contracts with confidentiality and security clauses.
The Platform may integrate SDKs (e.g.: analytics, push notifications, social login, monetization). Whenever applicable, we will provide an updated list in [link/area "Partners and SDKs"].
If certain SDKs collect data for their own purposes, this will be indicated and, when required, your consent will be requested.
In the event of a merger, acquisition, restructuring, sale of assets or equivalent process, data may be transferred, ensuring the continuity of protection and information to the User when legally required.
We may disclose data to authorities, courts or regulatory bodies when:
Data is retained only for the time necessary for the described purposes, including:
After this period, data is eliminated or anonymized, unless there is a legal obligation to retain it.
Data may be stored on servers within or outside the European Union, depending on the service providers.
When transferred outside the EEA, the safeguards provided in section 7 apply.
We adopt adequate technical and organizational measures, including:
We acknowledge that despite efforts, no system is 100% secure, and the User must also protect their credentials.
Under the terms of the GDPR, you can exercise the following rights, when applicable:
How to exercise: Through [Settings > Privacy] in the App and/or by email to geral@loopdramastudios.com.
Additional information may be requested for identity verification.
Right to complain: You can lodge a complaint with the CNPD - National Commission for Data Protection (Portugal).
The Platform is not intended for minors under the applicable legal minimum age. By default:
If we become aware of improper collection, we will proceed with the elimination and necessary measures, including account termination, when applicable.
If the User is a minor but has reached the permitted age, consent/assistance from a legal representative may be required, in accordance with applicable legislation.
If we transfer personal data outside the EEA/United Kingdom/Switzerland, we will ensure adequate safeguards, such as:
You can request information about safeguards via geral@loopdramastudios.com.
We use cookies and similar technologies on the Website and, where applicable, identifiers and local storage in the App for:
When required by law, we will ask for your consent through a banner/preference manager. The User can change preferences at any time in [link "Cookie Settings"].
We may update this Policy for legal, technical, or commercial reasons. The updated version will be published with a new "Last updated" date. When changes are relevant, we may notify the User through appropriate means (e.g., in-app notice, notification, email). When required, we will request consent.
For questions, requests or complaints about privacy:
We will respond within the applicable legal deadlines, after identity verification.
This Policy may be made available in different languages. In case of divergence between versions, the version in Portuguese (Portugal) shall prevail, unless a different legal imposition applies.
This Policy is governed by Portuguese law and the applicable law of the European Union. In case of dispute, the Court of the District of Lisbon shall be competent, without prejudice to the rights of the User as a consumer, when applicable.